Issue: Game Freezing During Loading
Known Issues
How to transfer game progress to a new device?
📲 Data Sync
I've lost my progress. How can I restore it?
Donut
🚧 Obstacles Description
The push message does not appear.
🛠️ Bugs & Errors
Waffle
Alert : For users using Android versions below 6 and iOS 10
Link offering free coins/items by clearing our game
The app requests tracking of my activities. What does that mean and what should it do?
How can I restore my payment history?
I've been charged more than I expected (Overcharged)
How can I prevent accidental in-app purchase?
More
Memory Issue
My game crashes (or does not start)
I've experienced a bug. What should I do?
How can I update my app?(iOS 13~)
My app(or game) suddenly disappeared from my phone!
Hint/Coin/Item/Reward have disappeared.
What is the notification?
Can I turn on or off the music or sound effects?
I'd like to save the progress.
I don't have Facebook account. How can I save & load the game progress?
How to report inappropriate ads
How to opt-out Personalized Ads in the Android?
How to opt-out Personalized Ads in the App Store?
🎈What is Balloon Race?
🍨 What is Ultimate Sundae?
🏆What is Marshmallow Cup?
Cotton Candy
Choco Egg
Sugar Glass
What are Teams?
How can I join a team?
How can I create a team?
👉 What is the Private Policy and where can I read it?
👉 What is the Terms of service and where can I read it?
May I see what data and information you have collected about me?
Need more help?
