Memory Issue

If your device has not had enough memory, you might experience 'app is loading slowly' or 'not opening at all'. To fix the problems, please ...

My game crashes (or does not start)

Devices below OS 6.0 and IOS 10 will not be supported in the future.So, if you're using that version or less, it's hard to play anymore with...

I've experienced a bug. What should I do?

If you've experienced any bugs while playing our app, try some of these steps :1. Reboot your device.2. Check for available game updates in ...

My device heats up when I play the game!

It's totally normal for devices to heat up under heavy usage.Try these tips for improved performance: 1. Exit other apps before playing...

How can I update my app?(~ iOS 12)

Here's how to update the game on iPhone (~ iOS 12):1. Go to your  iPhone's home screen and tap on the App Stor...

How can I update my app? (Android)

Here's how to update the game on Android device:1. Open the Google Play Store app Google Play.2. At the top right, tap the profile icon.3. T...

The push message does not appear.

We told you that we sent you items or coins, but you didn't get a message?Please check again if it is these cases below.- If notification se...