[FIXED] Issue with the Pancake Tournament

⚠️ Part of my game progress (Daily Puzzle, Level, Card Collection, etc.) has disappeared!

About Cash Out

The app requests tracking of my activities. What does that mean and what should it do?

[June 26, 2026] v2613.0.0 Update Note

[June 15, 2026] v2612.0.0 Update Note

[June 8, 2026] v2611.1.1 Update Note

I've been playing word cookies for a long time, but I deleted them and installed them again.

Can other devices apply the same membership benefits?

I bought the Membership, but it's disappeared. (Only for IOS users)

I purchased an in-app item but did not receive them

I've been charged more than I expected (Overcharged)

How can I get a refund?

Memory Issue

My game crashes (or does not start)

I've experienced a bug. What should I do?

How can I update my app? (Android)

How can I update my app?(~ iOS 12)

How can I update my app?(iOS 13~)

What is the notification?

Can I turn on or off the music or sound effects?

I want to reset the game.

How to report inappropriate ads

How to opt-out Personalized Ads in the Android?

How to opt-out Personalized Ads in the App Store?

I'd like to save the progress.

I've lost my progress. How can I restore it?

I cannot connect to Facebook.

What is honey dipper?

What is Extra word, Jack's cookie jar?

Hint/Coin/Item/Reward have disappeared.

🏆What is Baking Rush?

🎫 What is Premium Pass?

🐷 What is Piggy Bank?

What are Teams?

What is the Terms of service and where can I read it?

What is the Private Policy and where can I read it?

May I see what data and information you have collected about me?

Fair Play Policy

What is Collection?

What happens when I complete a Collection?

What are sets, and when do I get a new set?