Hi, how can we help you?

🔔 The app requests tracking of my activities. What does that mean and what should it do?

🚨 Alert : For users using Android versions below 6 and iOS 10

🚨 Link offering free coins/items by clearing our game

🏅 What is membership?

🏅 How do I check my membership plan?

🏅 I've been playing word cookies for a long time, but I deleted them and installed them again.

💰 I purchased an in-app item but did not receive them

😮 How do I change the payment method?

😧 I've been charged more than I expected

🌋 Memory Issue

😭 My game crashes (or does not start)

😔 I've experienced a bug. What should I do?

📱 How can I update my app? (Android)

📱 How can I update my app?(~ iOS 12)

📱 How can I update my app?(iOS 13~)

📩 What is the notification?

🎵 Can I turn on or off the music or sound effects?

🔙 I want to reset the game.

🗣️ How to report inappropriate ads

👉 How to opt-out Personalized Ads in the Android?

👉 How to opt-out Personalized Ads in the App Store?

🙋‍♂️ I'd like to save the progress.

👻 I want to restore the previous progress.

😢 I cannot connect to Facebook.

💸 Hint/Coin/Item/Reward have disappeared.

🫙 What is Extra word, Jack's cookie jar?

🎮 Where's my league? (Baking Cup?!)

🏆 What is Baking Rush?

🎫 What is Premium Pass?

What are Teams?

👉 What is the Terms of service and where can I read it?

👉 What is the Private Policy and where can I read it?

👉 May I see what data and information you have collected about me?