What are the Card Probabilities?
🃏Collection
What is the Reroll feature?
What are Card Packs?
What is Daily Puzzle?
🎯 Game Contents
What happens when the Collection is finished?
What are Cards?
About Cash Out
The app requests tracking of my activities. What does that mean and what should it do?
Alert : For users using Android versions below 6 and iOS 10
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What is membership?
How do I check my membership plan?
I've been playing word cookies for a long time, but I deleted them and installed them again.
I purchased an in-app item but did not receive them
I've been charged more than I expected (Overcharged)
How can I get a refund?
Memory Issue
My game crashes (or does not start)
I've experienced a bug. What should I do?
How can I update my app? (Android)
How can I update my app?(~ iOS 12)
How can I update my app?(iOS 13~)
What is the notification?
Can I turn on or off the music or sound effects?
I want to reset the game.
How to report inappropriate ads
How to opt-out Personalized Ads in the Android?
How to opt-out Personalized Ads in the App Store?
I'd like to save the progress.
I've lost my progress. How can I restore it?
I cannot connect to Facebook.
What is honey dipper?
What is Extra word, Jack's cookie jar?
Hint/Coin/Item/Reward have disappeared.
What is Baking Rush?
What is Premium Pass?
What is Piggy Bank?
What are Teams?
What is the Terms of service and where can I read it?
What is the Private Policy and where can I read it?
May I see what data and information you have collected about me?
Fair Play Policy
What is Collection?
What happens when I complete a Collection?
What are sets, and when do I get a new set?
Need more help?
