What are the Card Probabilities?
🃏Collection
I've lost my progress. How can I restore it?
📲 My Progress
What happens when the Collection is finished?
What are Card Packs?
What are Cards?
What happens when I complete a Collection?
Issue with the Oven Race
About Cash Out
The app requests tracking of my activities. What does that mean and what should it do?
Alert : For users using Android versions below 6 and iOS 10
More
What is membership?
How do I check my membership plan?
I've been playing word cookies for a long time, but I deleted them and installed them again.
I purchased an in-app item but did not receive them
I've been charged more than I expected (Overcharged)
How can I get a refund?
Memory Issue
My game crashes (or does not start)
I've experienced a bug. What should I do?
How can I update my app? (Android)
How can I update my app?(~ iOS 12)
How can I update my app?(iOS 13~)
What is the notification?
Can I turn on or off the music or sound effects?
I want to reset the game.
How to report inappropriate ads
How to opt-out Personalized Ads in the Android?
How to opt-out Personalized Ads in the App Store?
I'd like to save the progress.
I cannot connect to Facebook.
What is honey dipper?
What is Extra word, Jack's cookie jar?
Hint/Coin/Item/Reward have disappeared.
What is Baking Rush?
What is Premium Pass?
What is Piggy Bank?
What are Teams?
What is the Terms of service and where can I read it?
What is the Private Policy and where can I read it?
May I see what data and information you have collected about me?
Fair Play Policy
What is Collection?
What are sets, and when do I get a new set?
Need more help?
