We told you that we sent you items or coins, but you didn't get a message?

Please check again if it is these cases below.

- If notification settings are off
- When we sent you a push message, you were already connected to the game.
- If the app has not been forced to shut down in the background

* how to forcibly close the game (apple)

Therefore, even if we send a message in this case, you cannot receive the item.

We'd appreciate it if you could refer to the video below.