All games of BITMANGO & Puzzle1Studio does not support a Cash out, and you cannot withdraw money from our game.

So, you would need to contact the maker of the app for help with that problem.

But be warned, if this is one of those games that says they will pay you big money for playing their game... 🧐 it's probably a scam and will never pay you.

If so, report the app to the platform.
Then, Google or Apple become aware of them and can work on taking them down.